Shipping policy

1. Order Processing

Your orders are processed within 24 to 48 business hours. A confirmation email will be sent to you as soon as your package is shipped.

2. Shipping Options

Europe (France, Belgium, Switzerland):

- Standard Shipping: Free — 5 to 10 business days
- DHL Express Shipping: €15.00 — 3 to 7 business days

United Kingdom:

- Standard Shipping: Free — 5 to 10 business days
- DHL Express Shipping: €15.00 — 3 to 7 business days

3. Order Tracking

You can track your order through your account on feroval.com or via the shipping confirmation email.

4. Delivery Times

The indicated delivery times are estimates and may vary depending on the destination, weather conditions, or peak periods (holidays, sales).

5. Delivery Issues

If your package is lost, damaged, or not received, please contact us within 14 days of the estimated delivery date at support@feroval.com.

FEROVAL is committed to providing you with a fast and reliable delivery experience.